{"id":277,"date":"2017-12-03T10:08:29","date_gmt":"2017-12-03T09:08:29","guid":{"rendered":"https:\/\/medienbuero-babelsberg.de\/?page_id=277"},"modified":"2025-12-01T22:02:38","modified_gmt":"2025-12-01T21:02:38","slug":"customer-feedback","status":"publish","type":"page","link":"https:\/\/medienbuero-babelsberg.de\/en\/customer-feedback\/","title":{"rendered":"Customer Feedback"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\" id=\"quote\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_small\"><\/div><div class=\"g-cols wpb_row via_grid cols_4 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<a class=\"aio-tooltip 69d43f127ea89\" href=\"#feedback\"  data-toggle=\"tooltip\" data-placement=\"\"><div class=\"aio-icon-img \" style=\"font-size:80px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2017\/11\/medienbuero-babelsberg-helga-lensch-sandra-wieschollek-icon-training.svg\"\/>\n<\/div><\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<a class=\"aio-tooltip 69d43f127f216\" href=\"#feedback\"  data-toggle=\"tooltip\" data-placement=\"\"><div class=\"aio-icon-img \" style=\"font-size:80px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2017\/11\/medienbuero-babelsberg-helga-lensch-sandra-wieschollek-icon-coaching.svg\"\/>\n<\/div><\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<a class=\"aio-tooltip 69d43f127f73a\" href=\"#feedback\"  data-toggle=\"tooltip\" data-placement=\"\"><div class=\"aio-icon-img \" style=\"font-size:80px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2017\/11\/medienbuero-babelsberg-helga-lensch-sandra-wieschollek-icon-facilitation.svg\"\/>\n<\/div><\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<a class=\"aio-tooltip 69d43f127fc16\" href=\"#feedback\"  data-toggle=\"tooltip\" data-placement=\"\"><div class=\"aio-icon-img \" style=\"font-size:80px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2017\/11\/medienbuero-babelsberg-helga-lensch-sandra-wieschollek-icon-organizational-development.svg\"\/>\n<\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_7-5 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:left;\">\n<div class=\"aio-icon-img \" style=\"font-size:100px;display:inline-block;\" data-animation=\"fadeIn\" data-animation-delay=\"03\">\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2017\/12\/client-logo-vdma.svg\"\/>\n<\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>&#8220;The VDMA is Europe\u2019s largest industry association and had been looking for a professional media trainer with a long-time experience, able to meet highest standards, for quite some time. In Helga Lensch we found a perfect fit! Not only does she have a deep understanding of guiding top-level executives through difficult interview and other media situations, both in English and German, for all formats including live-televison or radio. Together with her partner, Mrs. Lensch also set up a full-blown crises scenario to practice with VDMA-managers how to successfully handle such a situation. In all her courses, Mrs. Lensch impressed us with her deep understanding of media trainings and individual attention. What also makes her such an outstanding coach is her own preparation for the job: by the time the trainings started, Mrs. Lensch was on an eye level with all participants in all the topics of the widespread field of the mechanical engineering industry.&#8221;<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>Holger Paul<\/strong>, Head of Communication, VDMA<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>\u201cI have had the pleasure of working with Helga on a major organisation change project for the past 1 1\/2 years! In this context, I could not have asked for a better partner! She is always prepared, thoughtful and inclusive. We engaged in a project where our combined expertise was both challenged and welcome and we worked together seamlessly. Bright, creative and always pushing to make \u201cit\u201d better, you could not ask for a better collaborator!\u201d<\/p>\n<p><strong>Paul Tolchinsky, Performance Development Associates, Managing Partner, U.S.A.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"970\" height=\"965\" src=\"https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2021\/06\/TKF_84511-e1624379966379.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2021\/06\/TKF_84511-e1624379966379.jpg 970w, https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2021\/06\/TKF_84511-e1624379966379-300x298.jpg 300w, https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2021\/06\/TKF_84511-e1624379966379-150x150.jpg 150w, https:\/\/medienbuero-babelsberg.de\/wp-content\/uploads\/2021\/06\/TKF_84511-e1624379966379-768x764.jpg 768w\" sizes=\"auto, (max-width: 970px) 100vw, 970px\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\" id=\"feedback\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"1507710325887-cb6fdc02-de82\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1507710325887-cb6fdc02-de82\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Media Training<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1507710325887-cb6fdc02-de82\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>\u201cGreat training with lots of tools, tips, tricks &amp; even useful hand outs to refer to in the future! \u201c<\/p>\n<p>&#8220;Helga Lensch\u2019s media training was everything I had hoped for: tailored to my specific needs, combining both theory and practice and delivered in a professional and friendly manner. I found the interview practice sessions particularly valuable and am satisfied that I have acquired new skills which will help me to communicate my organisation\u2019s core messages to the media more effectively.&#8221;<\/p>\n<p>\u201cHelga Lensch is highly skilled to specify the objectives and the necessary process with her client and then to design creative and goal-oriented agenda and workshop methodologies. Helga\u00b4s toolkit is well equipped and she uses a variety of systematic and creative working methods to improve your skills.\u201d<\/p>\n<p>\u201cThe training day was helpful, effective and efficient. To be honest, I was completely exhausted afterwards. You and your Cameraman did your job extremely well\u201d<\/p>\n<p>\u201cA great challenge \u2013 and a good experience, thank you, Helga! I am sure that I will profit a lot with regard to my next media appearances.&#8221;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1507710325958-f321b0bc-d1d6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1507710325958-f321b0bc-d1d6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Moderation Training<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1507710325958-f321b0bc-d1d6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>&#8220;I can highly recommend Helga, having had the chance to attend two times a personal stage training for the moderation of an executive convention. Helga is not only highly professional but also knows how to customize her training according to one\u2019s own needs! Her professional background and long-lasting (television) experience paired with her personality made both trainings absolutely valuable not only for my time being on stage but also during daily business (and not to forget: it was fun of course too!).&#8221;<\/p>\n<p>&#8220;I completed a double moderation training in English over two days with Helga Lensch and highly recommend the training and Mrs. Lensch. I am a native English speaking American and co-moderator was a native speaking German. We moderated a 2 day convention for 200 of our companies top international leaders in English at an event in Germany. The training made us feel well prepared and confident to be on stage and in the spotlight, having no previous experience in this setting. Our moderation was a success due to the expertise of Mrs. Lensch.<\/p>\n<p>She guided us in the fundamentals of being on stage, interacting with a co-moderator where we created a fun yet professional dynamic. We learned how to appear relaxed, how to prepare our content, how to engage the audience and how to deal with unexpected situations. She instructed us, answered our questions, had us practice, gave us direct and honest feedback and suggestions and guided us to be well prepared. She helped take us from inexperienced to something smooth and professional, so much so that we were immediately asked to complete the moderation again.<\/p>\n<p>The training facility is well prepared, including the necessary technology and a representative room in Babelsberg. Learning at a film studio helps set a positive tone from the beginning and based on her experience, Mrs. Lensch is an expert who is great to learn from.<\/p>\n<p>I strongly encourage you to select the services of Mrs. Lensch and am confident your expectations will be exceeded!&#8221;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1510038750347-f0716f41-18db\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1510038750347-f0716f41-18db\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Coaching<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1510038750347-f0716f41-18db\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>&#8220;I had the great pleasure to work with Helga Lensch in a 2 year coaching period. During this time I very much enjoyed being challenged by her very clear and precise analysis which was always to the point. The many practical exercises were very well prepared, 100% custom fit and accompanied by professional media equipment. Helga Lensch is able to step into different roles herself. By doing this she created most realistic situations as eye openers and transformed them directly in training sessions. I benefited a great deal from here hands on advice on techniques easy to implement in my daily work. I can really recommend her coaching. It helped me a great deal to improve my communication skills.&#8221;<\/p>\n<p>\u00a0<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1507710572108-7bdcf957-29e7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1507710572108-7bdcf957-29e7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Facilitation<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1507710572108-7bdcf957-29e7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>&#8220;Helga Lensch has asked me to rate her abilities as a professional facilitator of group and team processes \u2013 and I more than gladly recommend her! I had the honor of enjoying her strong experience and intuitive gut feeling to enable, structure and steer group and team processes. The first time I experienced her as a team participant, the second time I assigned her as facilitator for my own team process.<\/p>\n<p>Helga is highly skilled to specify the objectives and the necessary process with her client and then to design creative and goal-oriented agenda and workshop methodologies. She masters in observing the group\u00b4s\u00a0 behavior and intervenes if necessary to ensure productivity. With her strong ability of strategic questioning, she enables the participants to find their way through a successful and goal-oriented process. Helga\u00b4s facilitator toolkit is well equipped and she uses a variety of systematic and creative working methods. Helga gets a good access to the group and also has a strong empathy for people. I recognized her as a person who follows her desire to create an energizing working environment.<\/p>\n<p>So overall, if you have the chance to book her, don\u00b4t hesitate.&#8221;<\/p>\n<p>\u00a0<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1509357857941-89b6bc6a-b7d3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1509357857941-89b6bc6a-b7d3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Organization Development<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1509357857941-89b6bc6a-b7d3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<p>\u201cFor a good year Helga Lensch supported me in a large strategic chance project for our business unit. As one out of two organization developers, Helga helped us to drive the project on a global scale. With her precise and very structured working style and her tremendous experience in professional facilitation, she navigated us through a series of difficult leadership workshops and large group events. Her experience, energy and empathy boosted our progress big time! Within a very short period of time Helga was able to fully understand the nature of our challenges; and she supported us methodically as well as in regards to our team-dynamics. Our cooperation was extremely fruitful and I gladly recommend Helga \u2013 as a professional and as a person.\u201d<\/p>\n<\/div>\n<\/div>\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<p><strong>Rudolf Stark<\/strong>, CEO ZF Lifetec, former Head of ZF Division Passive Safety\u00a0<\/p>\n<\/div>\n<\/div>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"&#8220;The VDMA is Europe\u2019s largest industry association and had been looking for a professional media trainer with a long-time experience, able to meet highest standards, for quite some time. In Helga Lensch we found a perfect fit! Not only does she have a deep understanding of guiding top-level executives through difficult interview and other media...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-277","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/pages\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/comments?post=277"}],"version-history":[{"count":22,"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/pages\/277\/revisions"}],"predecessor-version":[{"id":4284,"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/pages\/277\/revisions\/4284"}],"wp:attachment":[{"href":"https:\/\/medienbuero-babelsberg.de\/en\/wp-json\/wp\/v2\/media?parent=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}